Reference

Deposits and Payouts on Your Phone

Your khelo wallet fills from bKash, Nagad, Rocket, Upay or a bank transfer, and that one balance covers slots, live tables and the sportsbook. Every payout passes a name check before it leaves, so the money goes back to the wallet that funded you.

bKashNagadRocketUpaysecure verification
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khelo Deposits and Payouts on Your Phone
khelo Verifying Your khelo Account

Verifying Your khelo Account

Verification is the part that keeps your balance yours. We ask for your National ID, and a selfie holding it when the scan is hard to read, plus the wallet statement if the name on it needs checking. Send the files from your profile page and they attach to your account record rather than sitting in a chat thread. Once approved, the

badge on your profile changes and payouts stop waiting on paperwork. Nothing about that check is meant to slow you down; it exists so a payout cannot be redirected to a stranger's wallet.

  • Send your ID — Upload both sides of your National ID from your profile; the file attaches to your account record, not to a chat thread.
  • Match the name — The name on your account has to read the same as the wallet you deposit from, so check the spelling before you submit.
  • Add a selfie — We ask for one photo of you holding the ID when the automated scan cannot read your document clearly.
  • Watch the status — Your profile shows approved or pending, and one line tells you exactly which file to replace if something is unreadable.
khelo Adding Money to Your khelo Wallet

Adding Money to Your khelo Wallet

Deposits start on the cashier screen inside your account, not on a separate page you have to hunt for. Choose bKash, Nagad, Rocket, Upay or bank transfer and we show the receiving number with the amount box in the same view. You send the money from your wallet app, enter your PIN there, then paste the transaction ID back into our form.

Tap confirm and the wallet card on your home screen updates once we match the payment. If anything looks off, that reference number is what support needs to trace it.

  • Open the cashier — Log in and tap the wallet card at the top of your home screen; the deposit panel opens with the payment options saved to your account.
  • Choose your rail — Select bKash, Nagad, Rocket, Upay or bank transfer, then note the receiving number and reference we display.
  • Send and confirm — Send the amount from your wallet app, enter your PIN there, then paste the transaction ID into our form.
  • Check the balance — Tap confirm; the wallet card refreshes as soon as we match your transaction ID to the incoming payment.
khelo Taking Payouts Back to Your Wallet

Taking Payouts Back to Your Wallet

Payouts run the other way through the same card. Pick bKash, Nagad, Rocket, Upay or bank transfer, type the amount, and tell us which number should receive it. We match the name on your khelo account against the wallet details you submitted, which is why we ask you to deposit from an account in your own name. If the details are already

verified, the request moves without extra paperwork. Every payout request sits in your history with its status visible, so you can see where it is instead of guessing.

  • Request a payout — Open the wallet card, choose payout, and name the same bKash, Nagad or Rocket number you deposited from.
  • Enter the amount — Type what you want to move out; the screen shows your available balance so you can size the request properly.
  • Clear the name check — We compare your account name with the wallet details on file and may ask for one document if anything is unclear.
  • Track the request — The request stays pending in your history until we release it, and the status updates there rather than in a separate message.
LOCAL PAYMENT RAILS

Wallets and Banks We Accept

Five ways in, all local. bKash, Nagad, Rocket, Upay and bank transfer sit in one list on the cashier screen, and the same balance they fill covers Live Roulette Prize, Crash Fast Lift and your cricket sportsbook stake when the BPL is running. We keep the reference number as the thread between your wallet and our ledger, which is what makes a missing deposit findable. Pick whichever rail you already use; the steps do not change between them.

bKash The rail most of our deposits come through. Send from your bKash app, keep the transaction ID, and paste it into the cashier form so we can match the payment.
Nagad Popular with players who keep a separate wallet for the sportsbook. Same flow: send, copy the ID, confirm on our side, and watch the wallet card update.
Rocket Useful when you bank through a Rocket agent near you. The agent sends the amount, you take the reference, and our form accepts it the same way.
Upay A fourth wallet option for anyone already running an Upay account. Nothing changes in the flow: amount, reference, then confirm on your side.
Bank Transfer For larger moves straight from your own account. We show the bank details, you make the transfer, and the reference number does the matching instead of a phone number.

What You Ask Before You Pay

These are the questions our support inbox gets most, answered the way we would answer them in a chat. If yours is not here, message us from the app with your transaction ID handy and we will look at the record with you.

Any of bKash, Nagad, Rocket or Upay works. Pick the wallet that is already in your name, because your payout goes back to the same account you sent from.

It ties your balance to one real person. With your ID on file, nobody else can claim your account or point a payout at a wallet that isn't yours.

Keep the transaction ID from your wallet app and open a chat with support. We match that reference against incoming payments and correct your balance once the two line up.

Use the same wallet and number where you can. If that number itself changed, verification has to clear first, so the payout still reaches an account belonging to you.

Each wallet sets its own floor, and the cashier screen shows that figure before you confirm. You will not send an amount the form turns away.

Delivery depends on the wallet and on whether your verification has already cleared. The request shows as pending in your history until we release it, and the status changes there.
Reference

Khelo Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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